Online Complaints Book
File a complaint or claim about our services. When you submit it you will receive a form code that you can save or print. The company must reply within the legal period of 15 business days.
This is a translation for convenience. If there is any discrepancy, the Spanish version prevails.
Provider
Expediciones Lunahuaná – Viajes & Turismo · Legal name: Gonzales del Valle Rivas Nancy Rosario · Tax ID (RUC) 10073983261
Av. Malecón Araoz N° 101 – Lunahuaná, Cañete, Lima, Peru
expedicioneslunahuana@gmail.com · +51 955 427 834
Claim (reclamo): disagreement with a product or service. Complaint (queja): dissatisfaction with the customer care, not directly related to the product or service. Filing this form does not prevent you from going to INDECOPI or another competent authority.
Complaint form
Follow-up
Keep the code shown when you submit your form. To check its status or add information, write to expedicioneslunahuana@gmail.com and include that code. The reply will be sent to the email you registered.